Our mission is to provide high-quality lawn and landscape services in a timely, proactive, safe and, environmentally responsible manner that exceeds customer expectations. Austin Lawn Care is owner-operated and is always looking to build long-lasting relationships with our clients by providing the highest quality lawn care services.
We determine what height to cut your lawn by a number of factors but most commonly it is based on the time of year. When we begin mowing your lawn in the spring we will mow it lower. As the temperatures warm up your grass usually needs to be cut higher in order to combat the heat. During the hot summer months, we mow your lawn very high allowing it to be as thick and green as possible. As the weather transitions to the cooler fall months, we will slowly begin to cut the lawn a little shorter each week. If you would like your lawn cut higher or shorter at any time please contact our office and we will do our very best to cut your lawn at the height you prefer. For bi-weekly cuts this can be more challenging during certain times of the year.
Under our service agreement, we bill your account immediately after a service is performed. The following business day, we then automatically charge your saved credit card for the balance. We accept all major credit and debit cards and do require a cc on file for service. This allows us to provide the best service at the best price.
We use high-end commercial grade lawn mowers. These mowers are the best you can buy and generally cost 2-3 times what an average mower costs. These mowers are self-propelled and are made to move at a much faster pace than a standard walk behind mower. The key is to ensure that blades are nice and sharp. That is why we add a fresh sharp blade every day. This is not a common practice.
There are a number of ways for you to communicate any and all concerns or questions.
1. You may email our office directly at firstname.lastname@example.org
2. You may call or text our office at 260-452-6582 We encourage you to NOT try and communicate your needs with our staff while at your home because they oftentimes do not have the ability to notate your account and oftentimes this will create an issue down the road, however, you are more than welcome to do so and we will always do our very best to ensure your needs are met